Shipping Policy

Classes are delivered electronically

Training classes are services performed in person in Pagosa Springs, Colorado. There is nothing to ship. After you register, we email your confirmation, the class date and time, the meeting location, and the gear list — usually within 24 hours and always before the class date. If you do not see the confirmation, check your spam folder and then contact us.

Physical goods

Merchandise and photography prints, when available, are shipped within the United States only. We do not currently ship internationally.

• Handling time: orders are prepared within 1–3 business days of payment.
• Carrier: USPS or UPS, chosen by us based on size and destination.
• Delivery window: typically 5–10 business days after handling, so about 1–2 weeks total.
• Shipping cost: a flat rate is shown at checkout before you pay.
• Tracking: a tracking number is emailed to you when the package leaves us.

Local pickup

If you live near Pagosa Springs, you can arrange to pick up merchandise at a scheduled class instead of paying for shipping. Contact us before ordering and we will set it up.

Address accuracy

We ship to the address you enter at checkout. Please double-check it. If a package is returned to us because of an incorrect or undeliverable address, we will contact you and reship once you cover the additional postage.

Lost, delayed, or damaged shipments

Once a package is with the carrier, delivery timing is out of our hands. If tracking stops updating for more than 7 business days, or the item arrives damaged, email us with your order number and photos and we will replace it or refund it under our Return & Refund Policy.

No firearms or ammunition

We do not ship firearms, ammunition, or regulated firearm components. Nothing sold on this site requires a transfer through a licensed dealer.